1. Where can I view the Terms & Conditions?

You can view our Terms & Conditions.

2.  What is your after-sales service and guarantee?

• Please note that leather has natural markings and colour variations, while wood has knots, small cracks and colour variations. Our items are manufactured with these imperfections still visible.
• Although we are confident that if cared for properly, our furniture will last for many years, we cannot provide a lifetime guarantee. Any furniture piece will show signs of wear and tear, especially under direct sunlight conditions.
• We enjoy a policy of open communication with clients. Clients are urged to immediately discuss any problems which may arise. We arrange on-site inspections where necessary. After consultation with the client, we will suggest a solution.
• Should a problem occur within the first few weeks or months after purchase, it is very likely that it will be repaired or resolved with minimal fuss. However, after long periods, we are obliged to ask the necessary standard questions and might charge an amount commensurate to the extent of the required repair.
• We do all repairs on an ex-factory basis. In other words, should you decide to take your furniture to Timbuktu, we can unfortunately not cover the transportation costs.

3.  How do I care for my wood product?

• You can treat our wooden furniture with Woodoc furniture wax or Nova 21 clear or HolZol, which can be purchased at any hardware store.  It is optional to sand the wood lightly down with a very fine (200 grain) sanding paper.

4. What is your lead time?

Our lead time is dependent on the order, our standard lead time is 4-6 weeks (custom items/ big items are an additional 2 weeks).

5. Do you deliver?

• We do deliver big items like Beds, Tables etc. only in Gauteng.
• Small items like shelves can be shipped around SA.
• Delivery fee is dependent on location, order item size and quantity.

6. Where are you located?

Our address is :

31 Gemsbok street , Koedoespoort , Pretoria.

7. Do you have a showroom?

We currently do not have a showroom yet, but you are more than welcome to make an appointment and visit our factory. As we do make items per order we can inform you if we do have an item that can be viewed before we deliver the product you are looking for or if you have any questions.